✈️ FREE SHIPPING WORLDWIDE ✈️

FAQ

1. DO I NEED TO HAVE AN ACCOUNT TO ORDER?

    No, you can also place an order as a guest. But, there are some perks if you have an account with us:

    • Quick checkout process
    • Easily view your order status and order history
    • Receive updates detailing our new releases and special promotions
    • Future discounts

     

    2. WHAT PAYMENT METHODS DO YOU ACCEPT?

      We accept PayPal payments,Visa, Isracard, Mastercard and American Express.

       

      3. HOW SECURE IS MY ONLINE ORDER?

      We take the security of your online order very seriously. When you purchase from us using your credit card, all your information is entered on a secure webpage protected by Secure Sockets Layer (SSL) technology.

      What is SSL?

      SSL is a standard security technology that encrypts your information, making it unreadable as it travels from your computer to our payment processor. This helps ensure that your credit card details and other sensitive information are protected from unauthorized access.

      We Do Not Store Your Credit Card Information

      For added security, we do not store your credit card information on our servers. This minimizes the risk of a data breach compromising your financial details.

      What Happens After I Place My Order?

      Once you submit your order and payment information, it is sent directly to our secure payment processor's network for authorization and approval. Your credit card company will then verify your information and approve or decline the transaction.

       

      4. ARE THERE ANY EXCHANGE RATES?

        All of our transactions are based in USD. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

         

        5. HOW DO I SET MY SHIPPING ADDRESS?

          Since our website and service are based in English, all the information that you enter, is required to be in English. 

           

          6. CAN I CHANGE MY SHIPPING ADDRESS AFTER PLACING AN ORDER?

            Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address or to preferred destination for ordered product.

             

            7. HOW LONG DOES SHIPPING TAKE & HOW CAN I TRACK MY PACKAGE?

            See Our Shipping & Delivery Info. Once the order has been shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country.